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Returning Items to Vendors for Credit

If you need to return an item to a vendor, use the Payables dialog box to locate the bill for the item and apply the credit for the return.

To apply a credit for a return:

1. Choose Payables > Enter Bills, or click the Enter Payables icon in the Payables section of the workspace.
2. In the Payables dialog box, click Find.
3. In the Search Criteria Selection for Bills dialog box, locate and select the bill that has the item you want to return. For details, see Finding Bills.
4. Click Detail to view the bill in the Payables dialog box.
5. In the Payables dialog box, click Return Items.
6. In the Vendor Returns dialog box, type a Reference # to help you keep track of where the credit came from.
7. Select check boxes for the items that you want to return.
   To select all items quickly, click Return All.
8. Type the Credit Amount for each selected item.
   Depending on the vendor's return policy, this amount may not match the original amount of the item.
9. Click Create Credit to apply the credit.

You can now apply that credit to the bill. See Applying a Credit to a Bill for details.