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Specifying a Customer's Shipping Address

You can define the customer's shipping address in the Ship To tab of the Customer Detail dialog box. This is the default address used on invoices. You can change the Ship To address on a single invoice by changing information in the Invoice Ship To Address dialog box. (See Changing the Ship To Address.) You may want to change this address if the customer wants the items on a specific invoice to go to one of their customers.

Note: On an invoice, the Ship To information is different than the Ship Via information. For information about shipping methods, see the shipping section of  Viewing Invoice Details.

To add or edit a customer's shipping address:

  1. Choose Sales > Manage Customers, or in the Brass Jacks Bookkeeper workspace, click the Manage Customers icon.  
  2. In the Customer List dialog box, select the row for the customer.
  3. Click Detail or double-click the row.
  4. In the Customer Detail dialog box, click the Ship To tab.
  5. If the customer’s billing and shipping addresses are the same select the Ship-To Same As Bill-To check box.
    Brass Jacks Bookkeeper then uses the address information on the Contact tab as the shipping address.
  6. If this customer uses a different address for shipping, then clear the Ship-To Same As Bill-To check box (if selected) and type the needed information in the boxes.
  7. To print a shipping label for this customer, click Print Shipping Label.
  8. Click OK.